Returns & Exchanges
We want you to be obsessed with your new look, but if something isn't right, you can return most items for a store credit within 30 days of delivery. Please note that all returned items must be unworn, unwashed, and have all original tags attached.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely at our warehouse.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking number handy to monitor your return's progress.
Get Store Credit
Once our team inspects your return, we will issue a Dolls Kill digital gift card to your email, typically within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing